Simulated workplaceCAQA Orchard Lane Foods is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
FBPCAQA Orchard LaneSimulated workplace
Today at Orchard Lane
268 staff
  • Production Batch Records8
  • Critical Control Point Monitoring Log8
  • Non-conformance and CAPA Register8
  • Maintenance and Calibration Requests8
Simulated workplace
Food, beverage and pharmaceutical manufacturing

Made with care, made to standard

CAQA Orchard Lane Foods manufactures fruit based snacks, chilled juices and ambient sauces at its Dandenong South plant, bread and sweet bakery lines at its Shepparton bakery, and over the counter tablets and capsules for contract customers at its licensed pharmaceutical site in Western Sydney.

Founded 1996268 staff across three sitesHead office and food and beverage plant, Dandenong South, VictoriaHigh volume bakery, Shepparton region, Victoria
268
Staff
across three sites
9
Production lines
food, bakery and pharmaceutical
30
Years operating
founded 1996
4,180
Batches released last year
with full traceability
Who we are

CAQA Orchard Lane Foods, food, beverage and pharmaceutical manufacturing

CAQA Orchard Lane Foods manufactures fruit based snacks, chilled juices and ambient sauces at its Dandenong South plant, bread and sweet bakery lines at its Shepparton bakery, and over the counter tablets and capsules for contract customers at its licensed pharmaceutical site in Western Sydney. The business supplies national supermarket private labels, food service distributors, pharmacy wholesalers and its own Orchard Lane retail range. Customers buy from Orchard Lane because every batch can be traced from raw material receipt to dispatch, every critical control point has a record, and the pharmaceutical site holds a current licence to manufacture under the Australian code of good manufacturing practice.

The business runs three sites and six departments. Dandenong South operates two production shifts from Monday to Saturday with a night hygiene crew, and houses the head office, the quality laboratory and the main warehouse. The Shepparton bakery runs a continuous three shift roster because bread does not wait, with a weekly maintenance window on Sunday. The Western Sydney pharmaceutical site works a single extended day shift inside controlled rooms with gowning, pressure cascades and environmental monitoring, and no product moves between the food and pharmaceutical sites. Each site has a site manager, a quality lead and a health and safety representative.

Safe by design

Food safety, product quality and people safety are built into the process, not inspected in at the end.

Right the first time

Every operator follows the batch record and the procedure so that rework, waste and recalls are the exception.

Say it, write it

If something is out of limit, we stop, we tell the supervisor and we record it. A deviation hidden is a recall waiting.

Respect for people

Shift workers, contractors and customers are treated with fairness and courtesy, and every voice on the floor is heard.

What we do

Services and operations

To make safe, consistent food, beverage and pharmaceutical products that meet every standard we are held to, every batch, every shift.

Fruit snack and sauce manufacturing

Cooking, depositing, drying and packing of fruit bars, fruit leathers and ambient sauces on two automated lines with metal detection and check weighing on every pack.

Chilled juice processing

Receival, washing, milling, pressing, pasteurising and cold filling of fruit juices with validated pasteuriser control and full cold chain records to dispatch.

High volume bread and sweet bakery

Continuous mixing, proving, baking, cooling and slicing of sandwich loaves, rolls and sweet buns for supermarket private label and food service customers.

Pharmaceutical contract manufacturing

Dispensing, granulation, compression, coating and encapsulation of over the counter tablets and capsules under the Australian code of good manufacturing practice.

Private label product development

New product trials, shelf life testing, nutrition information and label review for supermarket and pharmacy private label customers.

Warehousing and distribution

Ambient, chilled and quarantine storage, lot controlled picking and dispatch to distribution centres with temperature records for every chilled load.

Clients and partners (all fictional)
National supermarket private label programsFood service distributorsPharmacy wholesalers and banner groupsIndependent grocers and specialty food retailersHealth and wellness brand ownersExport distributors in Asia and the PacificNational supermarket private label programsFood service distributorsPharmacy wholesalers and banner groupsIndependent grocers and specialty food retailersHealth and wellness brand ownersExport distributors in Asia and the Pacific

Notice board All notices

  • Quality Obsolete sleeve artwork found on snack line 2, check your packaging bays
    9 September 2026
  • Safety Heat resistant gauntlets now at every oven exit, Shepparton
    7 September 2026
  • Compliance Spring mock recall this month
    8 September 2026

Coming up Calendar

  • 14/09Monday toolbox talks, all lines
    6:00 am, Each line muster point
  • 16/09Thursday night bread schedule due
    12:00 pm, Bakery office, Shepparton
  • 18/09Allergen refresher training, day shift
    9:00 am, Training room, Dandenong South
  • 21/09Internal audit opening meeting, juice line
    9:00 am, Quality office, Dandenong South
For trainers and assessors

Mapped to the Food, Beverage and Pharmaceutical

Every scenario lists the current units of competency and qualifications it supports, with assessor notes and a printable evidence summary. Use it with your own assessment tools or ask CAQA for a matched kit.

Training packageFBP release 8.0
Qualifications listed11 of 20 current
Units mapped34
Documents14