Quality and Food Safety
Owns the food safety program, the pharmaceutical quality system, the laboratory, supplier approval, complaints, recalls and internal audits, and releases every batch after reviewing the records that show it was made to standard.
What the team is accountable for
- Maintain the HACCP plan and the pharmaceutical quality system
- Review and release batches
- Investigate non-conformances and complaints
- Approve and audit suppliers
- Run internal audits and mock recalls
How we know it is working
Who works here
Sarah Okonjo
Leads the HACCP team, the laboratory and batch release at all three sites and has been with the business for seven years.
Priya Nair
Verifies critical control point records, runs the mock recall and supports internal audits, and has been with the quality team for three years.
Where the work is recorded
Non-conformance and CAPA Register
Register of every non-conformance, deviation, complaint and safety incident with investigation, corrective and preventive action and closure status.
Critical Control Point Monitoring Log
Shift by shift monitoring records for every critical control point, with readings, limits, results and verification.
Production Batch Records
Every food, beverage and pharmaceutical batch from planning to release, with line, quantity, status and the notes that support release.